{"id":1199,"date":"2026-05-04T19:32:50","date_gmt":"2026-05-04T10:32:50","guid":{"rendered":"https:\/\/www.mindware-jp.com\/en\/?page_id=1199"},"modified":"2026-05-04T19:50:14","modified_gmt":"2026-05-04T10:50:14","slug":"voc-analysis-ai-project-flow","status":"publish","type":"page","link":"https:\/\/www.mindware-jp.com\/en\/voc-analysis-ai-project-flow\/","title":{"rendered":"VOC Analysis AI Project Flow"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">A project to transform customer feedback into valuable business assets<\/h2>\n\n\n\n<p class=\"has-medium-font-size\">While reviews and surveys exist, many companies are not fully utilizing them.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Mindware Research Institute will introduce VOC (Voice of Customer) analysis AI in a way that <strong>leads to informed business decisions<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Project Overview<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Phase 1. Current Situation Assessment<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-medium-font-size\">Identify target products and brands<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Identify current challenges<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Review usage data<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Set performance targets<\/li>\n<\/ul>\n\n\n\n<p class=\"has-medium-font-size\">Examples:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-medium-font-size\">We want to reduce the churn rate.<\/li>\n\n\n\n<li class=\"has-medium-font-size\">We want to learn about areas for improvement from reviews.<\/li>\n\n\n\n<li class=\"has-medium-font-size\">We want to know how we differ from our competitors.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Phase 2. Data Collection and Processing<\/h3>\n\n\n\n<p class=\"has-medium-font-size\">Target data:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-medium-font-size\">EC Reviews<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Free-response questionnaires<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Inquiry history<\/li>\n\n\n\n<li class=\"has-medium-font-size\">SNS posts<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Store comments<\/li>\n<\/ul>\n\n\n\n<p class=\"has-medium-font-size\">Implementation details:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-medium-font-size\">Data integration<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Duplicate removal<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Personal information protection<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Text formatting<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Phase 3. Building an AI Analysis Model<\/h3>\n\n\n\n<p class=\"has-medium-font-size\">Implementation details:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-medium-font-size\">Emotional analysis<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Identifying points of dissatisfaction<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Theme classification<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Competitor comparison<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Identifying latent needs<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Dashboard construction<\/li>\n<\/ul>\n\n\n\n<p class=\"has-medium-font-size\">Distillation models can be implemented as needed, enabling high-speed and low-cost operation.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Phase 4. Report and PoC Delivery<\/h3>\n\n\n\n<p class=\"has-medium-font-size\">Delivery example:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-medium-font-size\">Major Complaint Ranking<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Product Improvement Themes<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Competitor Comparison Report<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Next-Generation Product Proposal<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Summary Document for Management<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Phase 5. Production Deployment<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-medium-font-size\">Internal viewing system<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Regular automated analysis<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Automatic monthly report generation<\/li>\n\n\n\n<li class=\"has-medium-font-size\">API integration<\/li>\n\n\n\n<li class=\"has-medium-font-size\">BI integration<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"682\" height=\"1024\" src=\"https:\/\/www.mindware-jp.com\/en\/wp-content\/uploads\/2026\/05\/image-2-682x1024.png\" alt=\"\" class=\"wp-image-1207\" srcset=\"https:\/\/www.mindware-jp.com\/en\/wp-content\/uploads\/2026\/05\/image-2-682x1024.png 682w, https:\/\/www.mindware-jp.com\/en\/wp-content\/uploads\/2026\/05\/image-2-200x300.png 200w, https:\/\/www.mindware-jp.com\/en\/wp-content\/uploads\/2026\/05\/image-2-768x1154.png 768w, https:\/\/www.mindware-jp.com\/en\/wp-content\/uploads\/2026\/05\/image-2.png 916w\" sizes=\"auto, (max-width: 682px) 100vw, 682px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Example Schedule<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Small-scale PoC<\/h3>\n\n\n\n<p class=\"has-medium-font-size\">4-6 weeks<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Production deployment<\/h3>\n\n\n\n<p class=\"has-medium-font-size\">2-4 months<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Pricing Image<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">PoC analysis<\/h3>\n\n\n\n<p class=\"has-medium-font-size\">$2,000- $5,500<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Production deployment<\/h3>\n\n\n\n<p class=\"has-medium-font-size\">$6,700 ~<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Continuous analysis and operation<\/h3>\n\n\n\n<p class=\"has-medium-font-size\">Monthly subscription available<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Benefits of implementation<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-medium-font-size\">Early detection of customer churn factors<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Improving the reproducibility of best-selling products<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Improving the accuracy of product development<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Breaking free from reliance on on-site intuition<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Automating management meeting materials<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Please contact us first to discuss whether your company&#8217;s data can be used for analysis.<\/h3>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\">Free consultation<\/a><\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A project to transform customer feedback into valuable business assets While reviews and surveys exist, many companies are not fully utilizing them. Mindware Research Institute will introduce VOC (Voice of Customer) analysis AI in a way that leads to informed business decisions. Project Overview Phase 1. Current Situation Assessment Examples: Phase 2. Data Collection and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1199","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.mindware-jp.com\/en\/wp-json\/wp\/v2\/pages\/1199","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mindware-jp.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mindware-jp.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mindware-jp.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mindware-jp.com\/en\/wp-json\/wp\/v2\/comments?post=1199"}],"version-history":[{"count":3,"href":"https:\/\/www.mindware-jp.com\/en\/wp-json\/wp\/v2\/pages\/1199\/revisions"}],"predecessor-version":[{"id":1208,"href":"https:\/\/www.mindware-jp.com\/en\/wp-json\/wp\/v2\/pages\/1199\/revisions\/1208"}],"wp:attachment":[{"href":"https:\/\/www.mindware-jp.com\/en\/wp-json\/wp\/v2\/media?parent=1199"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}